Contract / Agreement 

Thank you  for your decision to start working with Talent Dimensions Group Inc (BoldCareer.com). We appreciate your business and would like you to read and sign this letter prior to the commencement of work. In addition to serving as a letter of engagement, this letter will help you get the absolute best out of your experience. 

What you can expect of our relationship:

Confidentiality: All of our interactions will remain strictly confidential, meaning that we will not share any information provided by you with anyone outside of our staff without your express consent. The exception to this will be that, from time to time, we may use a situation from your consulting experience as an analogy in another client’s session, or in a public setting such as a newsletter or a seminar. In this case, we will not use your name and will refer to the situation in a way that does not make you or your employer identifiable to others. 

Use of AI: Our standard operating procedure is to record client calls to enhance note-taking, improve coaching and support, quality control, and accelerate delivery. Your coach can pause or stop recording if you have a sensitive topic to discuss. If you are opposed to having our coaching meetings recorded, please let us know. 

Integrity: You will receive our best efforts in our relationship. It is our wish and intent that our relationship be a long one. If you require services or expertise that are beyond our expertise or comfort zone, we will communicate this to you, and if possible, refer you to a more appropriate resource. If we feel that the fit between what you need and what we can offer diverges, then we will raise this. We will be supportive and encouraging, but at all times honest.

Our commitment to you: You can cancel your services contract with us at any time and we will refund any unused fees to you. If this occurs during the first session we will refund 100% of your fees. 

What we would like to ask of you - Guidelines

Timeliness: It is important for us to keep our appointments, for your benefit and ours. 24-hour notice is required to cancel an appointment; we reserve the right to charge for a session missed or cancelled with less notice than 24 hours. If you are delayed for an appointment, please call or email your consultant to let them know. They will do their best to accommodate the delay. In those situations where another appointment falls immediately after our appointment, a delayed appointment will need to mean that our session will have to be cut short. If your consultant needs to reschedule your appointment, they will give you at least 24 hours notice, unless an emergency has occurred.

Completion of Assignments: It is up to you to complete assignments as given. Whenever possible, your consultant would appreciate receiving your assignment at least a day before your session so that they can go over it before you meet again. 

Feedback: Give and ask for feedback as much as possible. Let us know when something is working for you, as well as when something is not. When you want specific or more in-depth feedback on something you are working on, please ask.

Fees: Fees are payable in advance unless otherwise arranged. 

Service Program: You have contracted for a specific deliverable or package. Please be aware that the time commitment of your consultant to you involves meetings/calls, preparation time for your sessions, work on your file (research, reading, writing, editing), scheduling as well as any contracted email correspondence. We tend to be flexible in servicing your needs. However, if we feel that you are requesting or expecting a greater time commitment than that contracted for, then we will either ask that we change the terms of the contract or ask you to respect the initial agreement. If you have a need that requires a specific, extra amount of time from your consultant to complete, then we will ask for compensation on a pre-agreed hourly basis.

Coaching Calls & Hours: You will call your coach at the agreed time, unless otherwise agreed to by your coach. If your coach is out of town at the time of your appointment, they will give you a number to be reached at, or will call you themselves. If you are on a monthly coaching contract, and we elect not to use a call in a month due to schedules, etc. we will bank that call and add it to the next available time period. You have the ability to turn your coaching calls or meetings into some other form. Many clients will ask us to edit a key document like a resume or executive biography. It is your choice how you use your hours.

1. I confirm that I will participate in good faith, that my enrolment will be personal to me and non-transferable and that my agreement to obtain consulting services has not been induced by any warranties or representations with regard to the present or future value of receipt of these consulting services. 
2. I will indemnify and save harmless BoldCareer.com / Talent Dimensions Group Inc. and the consultant working with me (collectively, "BoldCareer.com") from all claims or actions or decisions made by anyone or taken by me and agree that BoldCareer.com will not be liable in any way for decisions made by me personally or professionally and from changes in my attitudes and personal practices that occur as a result of my involvement with this consulting activity. 
3. I agree that I will keep confidential and not disclose to any third party BoldCareer.com’s intellectual property (courses, tools, workbooks, methods) communicated to me as the result of my participation with BoldCareer.com I will use any information that I receive solely for my own use. 
4. I forever release and discharge and indemnify BoldCareer.com from any and all claims whatsoever made by any person, including by me, arising in any way from my enrolment and participation with Talent Dimensions Group Inc. / BoldCareer.com services.
5. This Agreement will constitute the entire Agreement between BoldCareer.com and me concerning my participation with BoldCareer.com. There are no other agreements, warranties, representations, conditions or covenants, written or oral, express or implied, in respect of, or which affect, my enrolment or participation in BoldCareer.com’ s services and this Agreement supersedes and replaces any previous understandings or communications between me and BoldCareer.com in respect of my participation with BoldCareer.com services. 

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